Dynamics 365 for Customer Service
Ensure your customers have a good experience and do not feel abandoned.
Do your customer inquiries fall into a 'black hole'?
Learn - use customer service to optimize your business
With Dynamics 365 for Customer Service, your customer center has an overview of all customer inquiries. Including general questions, support, technical support, complaints and more. It ensures that all inquiries are registered and handled, so that every customer has a good experience.
By keeping track of past inquiries and the time spent on them, you can use data to develop your products. Develop your business. And streamline your customer service.